JIANINK LIMITED ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our websites, games, applications, and related services (collectively referred to as the "Services"). By using our Services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our Services immediately.
At JIANINK LIMITED, we believe in empowering you to control your personal data. You have the following rights:
1. Access and Portability
What It Means: You can request a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format (e.g., CSV or JSON).
How to Exercise: Email us at [email protected] with the subject line "Data Access Request – [Your Name]."
2. Correction and Deletion
What It Means: You can request corrections to inaccurate data or request the deletion of your data, subject to legal or operational requirements.
How to Exercise: Submit a request via email with the subject line "Data Correction/Deletion Request – [Your Name]."
3. Opt-Out Options
Marketing Communications: Unsubscribe from promotional emails by clicking the "Unsubscribe" link in the email footer.
Tracking Technologies: Adjust your browser settings to block cookies or use our cookie consent tool to manage preferences.
4. Lodge Complaints
What It Means: If you believe your privacy rights have been violated, you can file a complaint with your local data protection authority.
How to Exercise: Contact the relevant authority in your jurisdiction.
We aim to respond to all requests within 30 days. If we need more time, we will notify you and explain the reason for the delay.
To provide and improve our Services, we collect various types of data:
1. Personal and Account Information
Examples: Name, email address, username, profile details, and any other information you provide during account creation or use of our Services.
Purpose: To create and manage your account, personalize your experience, and provide customer support.
2. Device and Technical Data
Examples: Device type, IP address, operating system, browser information, mobile identifiers, and geolocation data (only with your explicit consent).
Purpose: To ensure compatibility, optimize performance, and enhance security.
3. Financial and Transaction Details
Examples: Payment card information, billing address, purchase history, and subscription records.
Purpose: To process transactions, manage subscriptions, and prevent fraud.
4. Behavioral and Usage Data
Examples: In-game activity, feature engagement, and responses to advertisements.
Purpose: To improve our Services, personalize your experience, and analyze trends.
5. Automated Data Collection Tools
Examples: Cookies, pixel tags, SDKs, and analytics technologies.
Purpose: To enhance your experience, track usage patterns, and deliver targeted content.
At JIANINK LIMITED, we are committed to transparency and user empowerment. This policy is designed to provide you with a clear understanding of:
What data we collect and why.
How we use and protect your information.
Your rights and choices regarding your data.
We go beyond generic statements by offering specific examples, technical details, and actionable steps to ensure you have full control over your information.
Your information is used for the following purposes:
Service Delivery: Enabling gameplay, account management, and customer support.
Personalization: Tailoring in-game events, recommendations, and advertisements.
Payment Processing: Securely handling transactions for in-app purchases and subscriptions.
Security and Fraud Prevention: Detecting and preventing unauthorized access or fraudulent activities.
Legal Compliance: Responding to legal requests, regulatory requirements, or business transfers.
Communication: Sending essential service updates (e.g., maintenance notifications).
We only share your data under specific circumstances:
With Trusted Partners:
Cloud hosting providers such as AWS and Google Cloud for secure data storage.
Analytics tools like Firebase to optimize game performance.
For Legal and Regulatory Purposes:
When required by law (e.g., court orders or tax reporting).
To protect our rights or ensure user safety (e.g., fraud investigations).
During Business Transfers:
In the event of mergers, acquisitions, or asset sales, your data may be transferred as part of the transaction.
We do not sell your data to advertisers or third-party data brokers.
We implement robust security practices to protect your data:
Encryption: Advanced encryption standards (AES-256 for data at rest, TLS 1.3 for data in transit).
Access Controls: Role-based permissions and multi-factor authentication to restrict unauthorized access.
Regular Audits: Annual penetration testing and vulnerability assessments to ensure system integrity.
Data Retention Periods:
Account data: Retained for 3 years after account deletion.
Financial records: Stored for 7 years to comply with tax laws.
Anonymized data: Used indefinitely for analytics and improvement purposes.
Our Services are not intended for users under the age of 16. We actively monitor and filter underage accounts, and any inadvertently collected data is promptly deleted. Parents or guardians may contact us to review or remove a child’s information.
As a global company, your data may be transferred to and processed in countries outside your residence. We ensure compliance with international data protection laws (e.g., GDPR, CCPA) through mechanisms such as Standard Contractual Clauses (SCCs) or Binding Corporate Rules (BCRs).
We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through:
In-app notifications at least 30 days in advance.
A summary email highlighting key updates.
Continued use of our Services after changes constitutes acceptance of the updated policy.
For any privacy-related questions or concerns, please contact our Data Protection Officer:
Email: [email protected]
Address: FLAT/RM 01 21/F PROSPER COMMERCIAL BUILDING 9 YIN CHONG STREET KL
Clear Structure: Organized into sections with headings and bullet points for easy navigation.
Specific Examples: Includes real-world examples (e.g., Stripe, AWS) and technical details (e.g., AES-256 encryption).
User-Centric Language: Focuses on empowering users with actionable steps and clear explanations.
Global Compliance: Explicitly mentions GDPR, CCPA, and cross-border data transfer mechanisms.